How To Choose the Right Caregiver for Your Parent in Dallas
- Priscilla's Home Care Agency

- Oct 7
- 4 min read
You've been thinking about it for weeks now. Maybe your mom forgot to take her medication again, or your dad had a close call in the bathroom. You live across town—or maybe even out of state—and the worry sits heavy in your chest every time your phone rings.
Bringing someone into your parent's home isn't easy. This is the person who will help with the most personal, vulnerable moments of their day. So how do you find someone who's not just qualified, but actually right for your family?
Start With What Your Parent Actually Needs (Not What You Think They Need)
Here's where most families get tripped up. You might be worried about fall risks and medication management, but your parent might be more concerned about having someone to talk to over morning coffee.
Sit down with them if you can. Ask what a typical day looks like. What do they struggle with most? Is it getting dressed in the morning, or is it the loneliness that creeps in after lunch? Do they need help with bathing, or are they mostly looking for someone to drive them to their doctor's appointments in Plano?
One family I worked with was convinced their father needed full personal care. Turns out, he was managing fine physically—he just needed someone to prepare his diabetic-friendly meals and remind him to check his blood sugar. That conversation changed everything about who we matched him with.
Look for Experience That Matches Your Situation
Not all caregivers are the same, and that's actually a good thing. Someone who's wonderful with post-surgical recovery might not have the specific training needed for Alzheimer's care.
If your parent has dementia, you want someone who understands the repetition, the confusion, the moments when your mom doesn't recognize her own kitchen. That takes patience and specific knowledge about redirection techniques and creating calm environments.
If your dad just came home from hip replacement surgery, you need someone who knows proper transfer techniques and can spot signs of infection or complications.
In Dallas, you'll find caregivers with different certifications—CNAs, HHAs, some with years of hands-on experience but no formal license. Don't get hung up on credentials alone. Ask about their actual experience with situations like yours. How long have they worked with stroke patients? Have they cared for someone with your parent's specific condition?
Personality Matters More Than You Think
Your parent might need help three hours a day or around the clock. Either way, this person becomes part of your family's daily life.
I've seen perfect matches fall apart because nobody thought to ask: Does your mom do better with someone chatty and upbeat, or does she prefer quiet companionship? Is your dad more comfortable with a male caregiver? Does the caregiver need to be okay with your parent's very opinionated cat?
These aren't small details. They're the difference between your parent looking forward to their caregiver arriving and dreading it.
Also think about language. If your parent grew up speaking Spanish or Vietnamese and is starting to lose some English as dementia progresses, having a caregiver who speaks their first language can be incredibly comforting.
Ask the Right Questions (And Actually Listen to the Answers)
When you're talking to a potential caregiver or an agency here in Dallas, go beyond the basics. Sure, confirm they've passed a background check and have references. But then dig deeper:
What would you do if my dad refuses to take his medication? How do you handle it when someone gets frustrated or upset? Tell me about a difficult situation you've dealt with and how you managed it.
Listen to how they answer. Are they thoughtful? Do they give you real examples, or do they just tell you what they think you want to hear?
And here's something people forget: ask what they need from you. Good caregivers will tell you they work best when families communicate clearly, when there's a written care plan, when someone checks in regularly. If they act like they don't need anything from you, that's actually a red flag.
Trust Your Parent's Gut (and Your Own)
If the agency offers it, arrange a meet-and-greet before the first official day. Watch how the caregiver interacts with your parent. Do they make eye contact? Do they speak directly to your parent, or do they talk over them to you?
After they leave, ask your parent what they thought. Sometimes they'll surprise you. The caregiver you loved might not click with them, and that's okay. This is about your parent's comfort, not yours.
And if something feels off to you—if the caregiver seems distracted, if they're not following the care plan, if your parent seems more withdrawn—speak up. A good agency will work with you to make adjustments or find a better match.
What You Can Do Right Now
Start by having an honest conversation with your parent about what help would actually make their life better. Write down the specific tasks they need assistance with and the times of day that are hardest.
Then think about personality fit. What kind of person would your parent actually enjoy spending time with?
When you're ready to start looking, reach out to local agencies that know Dallas and the surrounding areas. Ask about their matching process—how do they pair caregivers with clients? What happens if it's not a good fit?
You Don't Have to Figure This Out Alone
Choosing the right caregiver for your parent is one of the most important decisions you'll make. It's okay to feel overwhelmed by it.
At Priscilla's Home Care, we've been helping families through this process for over 20 years. We take time to understand your parent's needs, their personality, their daily routine. Then we match them with a caregiver who's not just qualified, but genuinely right for them.
If the fit isn't perfect, we adjust. This is too important to get wrong.
If you're trying to figure out the next step for your parent, let's talk. Call us at 214-600-7089 for a free consultation. We'll walk through what your family needs and help you make a decision that feels right—not rushed, not pressured, just right.

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